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uhr rents/ washer and dryer

From: Rachel
Date: Saturday, 18-Feb-06 00:34:21 CST

I was renting to own a washer and dryer. My house was in a flood last July and the washer and dryer had to be taken in for repairs. I was suppose to receive a loaner until mine was either fixed or receive a new set. I never heard a word from any one at UHR until it came time for a payment. I told the manager I would not be paying on something that I do not have. I furthur informed him that I would no longer do business with UHR as they are EXTREMELY rude and unprofessional. I had already had trouble with them prior to this incident. Because of them, I was unable to video tape my daughter's high school graduation. NEVER AGAIN will I EVER go to UHR or recommend them to anyone. Aarons or Rent a Center will get my business from now on.

Complaint #: 1084

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