Do you have Ripoff Reports or Negative
information about you or your company?
We remove negative information from the first
pages of Search Engines and replace the bad links with positive information.
The immediate goal of our service is to stop defamation by
positioning links on the Search Engines and by appeals to law to remove
negative information. We send cease and desist letters and if necessary,
file legal actions against the perpetrators and Internet service providers
contributing to the unjust defamation of our members.
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Advertisment: If you are a victim of Ed Magedson and the Ripoff Report or any other site using Defamation please contact
ComplaintRepair.com
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Complaint Repair in the
News
September
15, 2000
CIO Magazine - September 15, 2000
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Sep. 15, 2000 Issue of CIO Magazine - Letters to the Editor
WHAT DO YOU THINK? Send letters to letters@cio.com
CUSTOMER SERVICE ADVOCATES I agree with the points made in "Service
with a Smirk" in the July 1, 2000, issue. I am in sales and always
walk the extra mile for my customers.
I do not hesitate to walk away from any deal where I feel I do
not get the respect I deserve as a customer. I do mention my reasons
to the business and I also write letters.
My most recent experience was with Sears and its service contract
for home appliances. They increased the contract's cost by over
200 percent from last year to this year. I even called the marketing
director in Chicago. Their response was, "Sorry, those are the
numbers. Take it or leave it." So much for my loyalty.
So I went to Service America and received two full years for the
price Sears wanted to charge, and I received additional coverage
on the items. To my surprise, Sears called me a month later concerned
about the expiration of my contract.
I advised the company (for the fifth time) about the issue and
received the same response.
I am a strong advocate of customer service in everything. I am
writing to www.Complaint Repair to let others know about
my experiences.
Everyone must scrutinize the level of service as part of the purchase:
the intangible.
Hector I. Luciano Senior Business Development Manager
Dataforce Corp. Miami
hluciano@hotmail.com
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