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Complaint Repair in the
News
November
29, 2002
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Major
Airports Fail Healthy-Food Tests
By
MEI FONG
Staff Reporter of THE WALL STREET JOURNAL
Consumers
often find they're "treated as second-class citizens," says Matt Smith,
founder of Complaint Repair. He says reports of poor treatment and blackout
dates are common. "People on the front line often see it as someone
trying to be cheap," Mr. Smith says.
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