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information about you or your company?
We remove negative information from the first
pages of Search Engines and replace the bad links with positive information.
The immediate goal of our service is to stop defamation by
positioning links on the Search Engines and by appeals to law to remove
negative information. We send cease and desist letters and if necessary,
file legal actions against the perpetrators and Internet service providers
contributing to the unjust defamation of our members.
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ComplaintRepair.com
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Complaint Repair in the
News
August
18, 2003
Abstract: Six consumer assistance groups, how they work, fees, and comments.
Article Text: No,
they won't lend a hand if the dog ate your tax return. But these groups
promise a measure of aid for folks with legit gripes.
GROUP PlanetFeedback www.planetfeedback.com/consumer
HOW IT WORKS Fill out a form and the Feedbackians turn it into a well
phrased letter that you can send via E-mail or snail mail. They even tell
you the best person to send it to.
FEE None. To survive, they sell consumer data to corporations.
COMMENT Too busy (or too intimidated) to write your own letters? You've
got nothing to lose.
GROUP Better Business Bureau www.bbb.org (703) 276- 0100
HOW IT WORKS Has onine complaint forms. The BBB forwards the complaint
to the company, requesting resolution. Typically a three-week time lag
before a response comes.
FEE Free online; two chapters charge for phone help.
COMMENT If a company doesn't reply, BBB can only note that fact in its
records.
GROUP Call For Action www.callforaction.org (301)657-8260
HOW IT WORKS They'll assign one of their 1,200 volunteers to your case
until it's resolved.
FEE None.
COMMENT Partners with TV stations in 22 cities. Strong on telemarketing
scams and Internet fraud.
GROUP Fight Back! www.fightback.com
HOW IT WORKS Founded by TV journalist David Horowits. His group considers
your complaint and takes it on if it seems you have a case.
FEE $75 to pursue a complaint, $25 to answer a question.
COMMENT Horowitz's reputation carries clout. Maybe that's why his picture
is plastered all over the site.
GROUP ConsumerXchange www.cx.org (585) 271-7170
HOW IT WORKS Lawyer Carl Shoolman promises to pursue a case with letters
and phone calls until you get an offer you deem acceptable.
FEE $43
COMMENT Limited track record, but anyone who can get AOL to correct a
billing error deserves consideration.
GROUP Complaint Repair www.Complaint Repair
HOW IT WORKS You post your complaint for all to see (and if you're so
inclined, you can share this fact with the target of your wrath).
FEE None.
COMMENT For people who want to vent (and hope someone will notice).
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