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# 4 for October 21, 2000
Next
Complaint
Civic
Motors - Honda Dealer - No Accountability
Honda
From: Syd Turner sturner@sceptreabs.com
Date: Friday, October 20, 2000 06:12 AM
Dear Honda: a consumer posted the following e-message at Complaint Repair.
Please respond directly to the consumer, using the consumer's name and
e-mail address (as per the From: field above). You may also wish to respond
publicly on the Complaint Repair site. Just locate this e-message posted
in your business's conference and click on the "Reply to" link. (Note:
a user registration is required before posting e-messages to the Complaint Repair
site.)
_____________________
I recently took a Honda Prelude to Civic Motors (Hona Dealership) in Ottawa
Canada for work on the transmission.
It was required to be kept for several days waiting parts and I was concerned
about the stereo system inside the car as it was an expensive unit.
The dealer advised that as it was a Prelude it would be brought inside
every night, the alarm on the car would be active and they had 24 hour
security.
Bottom line is the car was not taken inside, the alarm was not activated,
the security was a simply patrol every few hours and the entire stereo
system was taken - a loss in damage to the car and stereo components of
approximately $6,000.
Upon complaining to Civic Motors the Honda dealer, I was told to call
my insurance company.
I tried to resolve with the owner of the dealership and was told to talk
to his lawyer.
This is the last Honda I will ever own.
Business owners who demonstrate their clients are not important should
try doing without them for a while!
Syd Turner
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