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# 4 for December 18, 2002
Next
Complaint
Complaint Repair received
the following consumer message on December 17, 2002:
From: beverly haessler [realmom1946@yahoo.com]
RE: Hilton Hotel, St. Petersburg, FL - ballroom not open in time for reservation
- poor holiday party experience
type your detailed
complaint here....i recently had the misfortune to attend a christmas
party at the st. petersburg, fl. HILTON. our party reservations read from
6-11...they did not have the ballroom open until 6.30..we had to wait
in the lounge...
is this a planned excuse to have us buy drinks? the food was mediocre
to poor...the beef was tough and the potatoes were hard as a rock and
some had bad spots in them. we were told to wait until our table was called
to join the dinner line and i saw people from the front of the room going
in for seconds before we simply got up and helped ourselves...
we were never called. the ballroom was freezing cold the entire time...another
ploy to get us to buy more drinks to stay warm i suspect. we did not stay
long, our night out was a shambles and i will never attend another function
there.
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