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Hilton / Reservations
From: <SFlowers@us.imshealth.com>
Date: Tuesday, 10-Apr-07 23:08:59 CDT
Conf #: 3269084846/I made this reservation at approxi 730pm EST on 10Apr07. At 1030pm, my meeting was cancelled and I called to cancel reservation but because it was less than 3 days prior, I had to forfeit 1 day. During this process, I asked from a supervisor; while waiting, my called dropped. When I called back, it was cancelled/I was told to FAX a letter to the hotel explain and they may be nice. I'm a gold member w/ you, Marriott, Hyatt .... not sure why I should feel special about Hilton
Date: Tuesday, 10-Apr-07 23:08:59 CDT
Conf #: 3269084846/I made this reservation at approxi 730pm EST on 10Apr07. At 1030pm, my meeting was cancelled and I called to cancel reservation but because it was less than 3 days prior, I had to forfeit 1 day. During this process, I asked from a supervisor; while waiting, my called dropped. When I called back, it was cancelled/I was told to FAX a letter to the hotel explain and they may be nice. I'm a gold member w/ you, Marriott, Hyatt .... not sure why I should feel special about Hilton
Complaint #: 126345
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